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Visit us

Two doors.
One bench.

Our retail showroom on Parmer Lane is where we sell laptops, desktops, parts and accessories to the public. Our Heatherwilde warehouse is where the bench techs live — it handles warranty work, returns, and business fulfillment. Different doors, same team, since 1997.

29 yrs in Austin
2 locations
22 humans here
Retail Showroom

Parmer Lane Store

4005 W Parmer Ln, Suite D
Austin, TX 78757
(512) 983-9989
✓ Open to the public This is where the public shops. Drop in to see the laptop in your hands before you buy, pick up an online order, or get a free walk-in diagnostic at the bench. No appointment needed during store hours.

Hours

Mon – Fri10 AM – 7 PM
Saturday10 AM – 6 PM
Sunday12 PM – 5 PM

What you can do here

  • Pickup online orders
  • Walk-in tech bench (free diagnostics)
  • Trade-ins, recycling, cash quotes
Get directions Call Message
Warehouse · Warranty & Returns Only

Pflugerville Warehouse

1007 South Heatherwilde Blvd, Suite 500
Pflugerville, TX 78660
(512) 637-5226
△ Heads up — Warehouse only Warehouse + refurb bench — not a retail store. Please don't drop by to shop or browse; come here only for warranty service, scheduled returns, or business pickups.

Hours

Mon – Fri9 AM – 4 PM
SaturdayClosed
SundayClosed

What you can do here

  • Warranty drop-offs & pickups
  • Online order returns by appointment
  • Business / Net-30 fleet receiving
  • Bulk recycling pickups
Get directions Call Email
Not sure where to go?

Pick the right door first — it'll save you a drive.

Two Austin-area locations, two very different jobs. If you're not sure which one you need, the table on the right has you covered. Or just call us — we'll redirect you on the phone, no charge.

If you want to… Parmer Store Heatherwilde Whse.
Buy a laptop in person ✓ —
See machines on the floor ✓ —
Pick up an online order ✓ —
Get a trade-in / cash quote ✓ —
Drop off for warranty service EITHER ✓
Return an online order ✓ BY APPT
Receive a business / Net-30 pickup — ✓
Bulk recycling drop-off — ✓

Before you head over

Parking

Free lot at both locations. Parmer Lane has 20+ spots out front; Heatherwilde has loading-dock access for fleet pickups.

Public transit

CapMetro Route 392 stops two blocks from the Parmer store. Heatherwilde is a 12-minute walk from Pflugerville Transit Center.

ADA access

Both locations are wheelchair-accessible with ground-floor entrances. Service-animal friendly.

1-year warranty on every refurb
30-day returns no restocking fee
Bench-tested by certified techs
Ships in 24h from Austin, TX
Prefer to talk?

An Austin human will pick up. Always has, always will.

Our phone menu is short — pick one of two options and you're straight through to a real Austin human. Mon–Sat 10–7, Sun 12–5. Calls outside store hours roll to voicemail and we return them the next business day.

Parmer · (512) 983-9989 Heatherwilde · (512) 637-5226
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