Refurbished the way it should be done.
Discount Electronics has been selling and servicing refurbished laptops and computers in Austin, Texas since 1997. Over that time we have shipped more than 1.5 million machines and built a reputation that shows up in the numbers: 4.9 stars on Google from customers who ordered online and got exactly what they were promised.
Something is off? Call 512-459-0026 and a real tech in Austin picks up. That is why the reviews read the way they do. BBB A+ rated, and every refurbished computer we sell comes with a one-year parts and labor warranty.
“I was honestly nervous about buying a refurbished computer, but Discount Electronics completely changed that for me. Matt was amazing from the start — he answered every question I had and got back to me quickly.”
“After seeing ads on Facebook and researching Discount Electronics, upgrading from my 2013 laptop to a more current system became a reality. As a senior citizen, purchasing new wasn't in the budget. Ratings came back with superior customer service, in business since 1997, 1-year warranty. Matt Gustafson responded to my email within 24 hours and answered every question. My new computer is on its way!”
“So happy with my experience with Discount Electronics. Matt Gustafson was Johnny on the spot in helping me with an adjustment on my purchase. His personal attention, responsiveness, and clarity were exactly what I needed to be confident in my purchase.”
“I was searching for quite a while for a computer for my wife, who needs a pretty souped-up model because of her three monitors. I used their Build Your Own tool and it was exactly what we needed.”
“I am delighted to recognize Matt Gustafson for the outstanding customer service he provided during my recent purchase. From the very beginning, Matt demonstrated an exceptional level of professionalism, patience, and product knowledge. He took the time to thoroughly explain the specifications, ensuring I understood my options without ever feeling rushed or pressured.”
“Matt Gustafson and Discount Electronics went above and beyond to help me. I ordered the wrong laptop and sent emails to cancel — it was a Saturday. I was so happy to get a call from Matt confirming he had cancelled my order, and on Monday he built out the laptop I actually needed.”
“Matt Gustafson took 30 minutes on a holiday weekend to answer my questions about my computer needs. He even called me back after finishing with another customer to make sure I felt confident enough to complete my purchase.”
“When I called Matt looking to upgrade to a laptop for business, he was incredibly helpful. It felt great to do business with Austin folks even though I now live out of state. The process was easy and he answered every question I had.”
“Placed my order yesterday. I forgot to add a necessary component to my tower before I completed my order. Called the online customer service number and had one of the best customer service experiences of my adult life. This company is doing it right.”
“I am 70 years old and I just had the best customer service interaction I have had in my entire life. I have lived in 7 countries on 4 continents — and where did the amazing interaction take place? Austin, Texas.”
“Discount Electronics is a great place to do business. They offer a one year warranty on all products. There is one salesman in the Austin store named Tim who is very knowledgeable and helpful. You won't be disappointed.”
“I purchased two computers last year and found them extremely easy to work with. I had a battery issue that was easily dealt with — a person at the store ran a check and updated the drivers to improve performance. Definitely will buy from again.”
“I shared my wish list with Tim at Discount Electronics and told him I was looking for a powerful computer at the most reasonable price. He walked me through several options and I found exactly what I needed. Outstanding service from start to finish.”
“I went in to look at my computer. Tim Garcia was the employee on duty. He was so helpful and refreshing — he genuinely wanted to help me and he did. He got my computer up and running and I was out the door when I thought I was possibly going to need an expensive repair.”
“We've been using Discount Electronics consistently for the IT infrastructure for our business for years. There's a constant need for better monitors, faster computers, and new presentation equipment. They always deliver quality equipment and great service.”
“I bought a very nice refurbished laptop and had some trouble setting it up myself. I brought it in to Tim, who immediately found and remedied all of my problems. Patient staff, great service, and a machine that works perfectly now.”